We’re Here to Help You Find the Right Fit
Fitment questions, order questions, or general feedback — the Airplex team reads every message. Reach out below and we’ll get back to you as quickly as we can. New here? Read more about Airplex first.
Most questions we get fall into one of two buckets: figuring out which cover fits a specific truck, or getting unstuck partway through an install. Both are quick to sort out over email if you can tell us your truck’s make, model year, and bed length up front — that’s the one piece of information that determines fitment across every style we carry. If you’ve already ordered through Amazon, order status and shipping are handled directly through your Amazon account, but we’re still happy to help with fitment or product questions in the meantime. For more on how Amazon purchases and affiliate links work on this site, see our Disclaimer.
Response Time
We typically respond within 1–2 business days. Fitment questions go faster if you include your truck’s make, model year, and bed length.
Business Address
Airplex
4128 Ironhide Court, Suite 210
Fort Worth, TX 76118
United States
Send Us a Message
Before You Reach Out
Quick answers to the questions we get most often through this form.
How do I know which cover fits my truck?
Check your bed length on your door jamb sticker or owner’s manual, then match it to the product listing for your exact make and model year. If you’re still not sure, email us your truck’s year, make, model, and bed length and we’ll help you confirm fitment.
Do you offer installation support?
Each cover ships with its own installation instructions. If you get stuck mid-install, email us a description of where you’re at and we’ll walk you through it.
Can I request a fitment for a truck that isn’t listed?
Yes — send us the make, model, model year, and bed length and we’ll let you know if a fitment is in progress or already available.
How do I check on an order I placed on Amazon?
Since orders are completed and fulfilled through Amazon, order status, shipping, and returns are handled directly through your Amazon account. We’re happy to help with fitment or product questions in the meantime.
What information should I include for the fastest response?
Your truck’s make, model, model year, and bed length cover most fitment questions in one reply. If you’re asking about an install issue, a quick description of which step you’re stuck on helps us answer faster than a general “it doesn’t fit” message.
Can I return or exchange a cover if it doesn’t fit?
Returns and exchanges are handled through Amazon’s standard return process since that’s where every purchase is completed. If a cover doesn’t seem to fit correctly, email us first — most fitment issues come down to a missed measurement and can be sorted out before you need to return anything.
Do you sell wholesale or to fleet accounts?
We don’t currently offer a separate wholesale program. Fleet buyers ordering multiple covers can still order directly through the Amazon listings for each truck and bed length needed.